Resources

Articles

Article

Customer behaviour

Why it’s so hard to get personalization right.

The sheer volume of customer data marketers has access to can feel overwhelming...

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Article

Campaign planning

SmartJourney

Post-pandemic, do you know what your customers' new normal is?

The pandemic prompted a seismic shift in customer behavior. Is your customer engagement strategy up-to-date?

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Article

Loyalty program strategy

Loyalty technology

How creating a tiered loyalty program can truly transform your member experience.

Today’s loyalty landscape is saturated with 'spend and get' programs. Take yours to the next level with tiers.

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Article

Kognitiv Pulse

Customer Behaviour

Data Science

Top takeaways from the Loyalty Summit CXM conference in Zurich.

A LOT was covered in two days, but these are the stories we believe are most worth sharing...

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Article

Zero Party Data

Why zero-party data is the key to customer lifetime value

Marketing is hard. And, as someone who has spent much of their career building and launching brands...

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Article

CPG

Loyalty program design

4 ways CPG brands can build winning relationships with customers

It’s no secret that Consumer Packaged Goods (CPG) companies without significant direct-to-consumer (DTC)...

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Insights

Loyalty

A Year in Review: How the Loyalty Industry Evolved in 2024

Download our exclusive report for a deep dive into brands that shaped the loyalty industry in 2024.

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Insights

Holidays

Get the Ultimate Retail Holiday Guide

Get the most out of the holiday season with the Ultimate Retail Holiday Guide.

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Insights

Loyalty

Explore 20 Loyalty KPIs that Drive Performance

Discover 20 loyalty metrics to prove the ROI and value of your loyalty strategies.

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Insights

Loyalty

Dive into Retail Global Loyalty Insights, 2023

According to Kognitiv’s Global Loyalty Insights, only 31% of customers prefer to buy from the same retailer

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Insights

Loyalty

Dive into QSR Global Loyalty Insights, 2023

With spend consciousness rising, QSRs need to find new ways to drive customers to order and earn their loyalty

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Insights

Loyalty

Dive into Hotel Global Loyalty Insights, 2023

What will cause hotel customers to stop staying with a hotel and what would help retain them

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Insights

Loyalty

Dive into Financial Institution Global Loyalty Insights, 2023

According to Kognitiv’s Global Loyalty Insights, only 34% of customers use the same card for all purchases

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Case studies

Case Study

Insights

Loyalty

Kognitiv x Cannabis Retailer

How a Cannabis retailer boosted revenue by 67% & added over $2M in sales using real-time lifecycle insights

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Case Study

Insights

Loyalty

Kognitiv x Home Decor Retailer

How Kognitiv helped a leading home decor retailer’s loyalty program reach #1

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Case Study

Insights

Loyalty

Kognitiv x Leading Pet Retailer

How Kognitiv helped a leading pet retailer go from 0 to 10m members in under 2 months

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Videos

Loyalty

Holiday Loyalty Playbook: Winning Hearts and Sales this Season

Learn actionable strategies to elevate your holiday promotions this season

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loyalty

loyalty program

Webinar: Modernizing Customer Loyalty with Wise Marketer

Tune in to hear about the ever evolving landscape of customer loyalty

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loyalty

loyalty program

Webinar: Hallmark's Digital Transformation

Discover more about Hallmark's evolution from brick and mortar to the digital age.

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Outcome-based marketing

AI/ML

Outcome-based Marketing: How AI is Redefining Success

Learn more about outcome-based marketing and how AI is revolutionizing the marketing industry.

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Loyalty

Outcome-based marketing

Outcome-based Marketing: Customer Engagement in the Age of AI

How AI is redefining the way brands build customer loyalty.

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News

Press Release

Kognitiv Amplify

Kognitiv Launches AI-Native, Outcome-Based Kognitiv Amplify

Introducing AI-native targeting and optimization for paid media channels

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Press Release

Awards

Kognitiv Earns Top Spot Among the Most Innovative Companies in Marketing Technology Globally

Kognitiv ranks no. 10 globally for its innovation in AI-native predictive customer insights and activation

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Press Release

Kognitiv Ignite

Kognitiv Launches AI-Native Kognitiv Ignite: Revolutionary Outcome-Based Customer Engagement Solution

We are excited to introduce Kognitiv Ignite - the first AI-native outcome-based personalization software

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Press Release

Kognitiv Pulse

Kognitiv Recognized in 2023 TMW 100 List of Most Innovative Companies in Marketing Technology

Kognitiv is recognized as one of the most innovative martech companies, earning a spot on the TMW 100 List .

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Press Release

Travel Technology

Kognitiv Announces Sale of Hospitality Technology Business to Valsoft Corp.

This move streamlines Kognitiv’s operations and allows us to focus on our product roadmap.

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Press Release

Technology Partner

Kognitiv Joins Braze Alloys Partner Program

Customers can now leverage both platforms for data-driven decisions made in real time.

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