AI-powered customer insights to drive revenue.

Our proprietary SmartJourney^® lifecycle methodology is a powerful blend of marketing strategy, data science and technology innovation. Previously only accessible through consulting engagements, our proven framework drives revenue growth by helping brands deliver personalized, meaningful customer experiences at scale.

Now, with the power of AI and machine learning, we’ve codified decades of expertise into daily-updating algorithms so you can keep your finger on the pulse of your customers in real time.

Track progress against your marketing goals and get a simple, real-time view of key performance metrics from a single source of truth in minutes.
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With Kognitiv Pulse’s Health Check, you can monitor KPIs like average spend per customer, customer lifetime value, and total revenue contributions from customers across each lifecycle stage. Monitor your business performance today and over time, and easily compare to past performance.

Arm yourself with the predictive customer insights and prescriptive recommendations you need to optimize your customers' journeys.
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With Kognitiv Pulse, you can track your customers' behavior in real time, and predict where they're headed next. Diagnose risks and opportunities in your customer base with answers to key questions like whether you’re retaining customers as well as you were in the past, and how spend per active customer is changing. You’ll have a clear understanding of the health of your business and customer base, and what you should do next to drive growth.