Customer Loyalty Software Trusted by Top Brands.

Award-winning programs run on Kognitiv Inspire. Build brand advocates and boost customer lifetime value with our loyalty program management software.

Build an award-winning loyalty program

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Stay relevant.
Earn lifetime loyalty.

Launch, manage and scale a profitable loyalty program that maximizes customer lifetime value with our innovative, data-driven customer loyalty software.

FLEXIBLE LOYALTY PROGRAM MANAGEMENT SOFTWARE

Launch, run and grow a world-class loyalty program.

Deliver elevated customer experiences.

Building a connection with your customers should be a breeze. From mass communications to individualized, high-touch customer service, Kognitiv Inspire puts the right tools in your hands to create standout personalized customer experiences.

Build 1:1 relationships

Get to know each customer on an individual level, using a loyalty program that's as adaptable and diverse as your global customer base.

Understand your customers better

Gather zero-party and first-party data to build a rich, customer profile that updates in real time for spot-on personalization.

Consolidate customer data

Consolidate your customer data with an unlimited number of attributes that deliver an unparalleled personal experience for each customer.

Powerful marketing toolkit.

Connect with your customers wherever they are with Kognitiv's flexible, data-fueled loyalty engine. Our highly configurable loyalty program management software empowers marketers to tailor and optimize loyalty operations across countries, currencies, promotions, rewards and more, allowing you to meet your customers where they want.

Robust recognition capabilities

Make it easy to incorporate tiering, status and special treatment - just some of the emotional loyalty building blocks available to drive CLV growth.

Guided promotions

Guided promotions and flexible incentives direct your customers to their next best experience with your brand so you can win their next purchase.

Behavior-triggered 1:1 messaging

Takes individual-level customer data and turns it into actionable communications.

Manage program performance in real time.

Dive deeper into your loyalty program performance with Kognitiv Inspire's real-time data visualizations, analytics, and customizable reporting. As the saying goes, "What gets measured gets managed." And we couldn't agree more.

Tailored dashboards

Our custom dashboards are your map to success. See where to take action to enhance your business and loyalty program performance.

Fraud detection and reporting

With our fraud detection and reporting, you'll know right away if and where fraud might be hurting your business.

Industry benchmark data

See how your program stacks up with industry benchmark data that compares your performance to hundreds of successful programs worldwide.

Simplify your technology stack.

Designed to work harmoniously within your business and partner ecosystem, Kognitiv Inspire manages even the most complex loyalty structures to ensure your program works for your business, within your business.

Open API integration

Our open API integration comes with over 200 web services that directly link with third-party software, point-of-sale systems, and more.

Pre-built integrations

Deliver seamless omnichannel experiences with our pre-built integrations with big-name brands like Salesforce Marketing Cloud and Braze.

Maximize Investments

Connect previously difficult-to-integrate AI model scores to your campaigns within Inspire.

Inspire performance

Kognitiv Inspire operates at scale to deliver out scaled results.

1.2 billion

in transactions / year

+615% ROI

from personalization efforts across channels

230 million+

managed members

4x spend increase

from members than non-members

1.1 trillion+

points redeemed

40% more spend

per transaction from members than non-members

Drive highly profitable behaviors

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Our industry trusts us. You can too.

Our AI-native customer insights and activation software earned a top spot in the TMW 100 Awards, recognizing the most innovative marketing technology companies in the world. Kognitiv placed 10th in Product Innovation and 2nd in Content & Experience!

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Kognitiv Inspire is a robust, secure, and scalable cloud-based SaaS solution that can handle large volume and variety transactions, all while prioritizing data security. Our systems are SOC I and SOC II compliant.

We're team players and proud members of the Salesforce partner ecosystem and technology and solutions member of the Braze Alloys program.