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A Year in Review: How the Loyalty Industry Evolved in 2024
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Products
AI/ML-powered insights and activation to maximize customer lifetime value.
Quick-to-deploy, scalable loyalty system with 200+ connectors for easy omni-channel activation.
AI-native data activation for 1:1 personalization at scale across owned channels.
Outcome-based AI/ML optimization for paid display, video, social and programmatic.
Marketplaces
Diverse partner benefits that give your customers more choice and experiences they love.
Services
Resources
Explore 20 Loyalty KPIs that Drive Performance
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AI Glossary
Company
Dive into Retail Global Loyalty Insights, 2023
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Company
About Us
Discover how we are inspiring loyalty for our clients.
Leadership
Our talented people are led by a team with deep & diverse expertise.
Careers
We’re always looking for curious professionals who love solving complex problems.
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Products
Understand your customers and get intelligent recommendations that are easy to action.
Our loyalty platform that binds brands and their customers more tightly together.
AI-native data activation for 1:1 personalization at scale across owned channels.
Outcome-based AI/ML optimization for paid display, video, social and programmatic.
Marketplaces
Diverse partner benefits that give your customers more choice and experiences they love.
Services
Services
We will help you reach your goals sooner with less stress.
Resources
Articles
Insights
Case Studies
Videos
News
Al Glossary
Company
About Us
Discover how we are inspiring loyalty for our clients.
Leadership
Our talented people are led by a team with deep & diverse expertise.
Careers
We’re always looking for curious professionals who love solving complex problems.
Book a demo
Resources
Insights
Loyalty
Dive into Retail Global Loyalty Insights, 2023
According to Kognitiv’s Global Loyalty Insights, only 31% of customers prefer to buy from the same retailer
Get the research now
Articles
Article
Loyalty program design
5 loyalty program KPIs that push performance
Loyalty programs are a big investment. You need a strategy to ensure they generate ROI.
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Article
Artificial Intelligence
Embrace or Be Replaced: Is AI Taking My Job?
Explore 5 ways to leverage AI in marketing to enhance your capabilities and focus on what truly matters.
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Article
Artificial Intelligence
5 Ways AI-native Products Enhance Customer Engagement
AI-native products are not just powered by AI but are fundamentally designed with AI capabilities at the core.
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Article
Martech
Navigating the Martech Maze: Is Your Martech Stack Your Friend or a Financial Burden?
With 11,000+ martech solutions, how do you know which technology to invest in?
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Article
Artificial Intelligence
5 Ways Marketers Should Use AI by AI
We asked ChatGPT, "What are the top five ways marketers should be using AI." The results are unsurprising.
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Article
Customer Intelligence
To Engage or Not to Engage: The Attribution Conundrum
Are your marketing efforts driving purchases, or did those customers already intend to buy?
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Insights
Insights
Loyalty
A Year in Review: How the Loyalty Industry Evolved in 2024
Download our exclusive report for a deep dive into brands that shaped the loyalty industry in 2024.
Download Guide
Insights
Holidays
Get the Ultimate Retail Holiday Guide
Get the most out of the holiday season with the Ultimate Retail Holiday Guide.
Download Guide
Insights
Loyalty
Explore 20 Loyalty KPIs that Drive Performance
Discover 20 loyalty metrics to prove the ROI and value of your loyalty strategies.
Download Guide
Insights
Loyalty
Dive into Retail Global Loyalty Insights, 2023
According to Kognitiv’s Global Loyalty Insights, only 31% of customers prefer to buy from the same retailer
View Research
Insights
Loyalty
Dive into QSR Global Loyalty Insights, 2023
With spend consciousness rising, QSRs need to find new ways to drive customers to order and earn their loyalty
View Research
Insights
Loyalty
Dive into Hotel Global Loyalty Insights, 2023
What will cause hotel customers to stop staying with a hotel and what would help retain them
View Research
Insights
Loyalty
Dive into Financial Institution Global Loyalty Insights, 2023
According to Kognitiv’s Global Loyalty Insights, only 34% of customers use the same card for all purchases
View Research
Case studies
Case Study
Insights
Loyalty
Kognitiv x Cannabis Retailer
How a Cannabis retailer boosted revenue by 67% & added over $2M in sales using real-time lifecycle insights
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Case Study
Insights
Loyalty
Kognitiv x Home Decor Retailer
How Kognitiv helped a leading home decor retailer’s loyalty program reach #1
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Case Study
Insights
Loyalty
Kognitiv x Leading Pet Retailer
How Kognitiv helped a leading pet retailer go from 0 to 10m members in under 2 months
View Case Study
Videos
Loyalty
Holiday Loyalty Playbook: Winning Hearts and Sales this Season
Learn actionable strategies to elevate your holiday promotions this season
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loyalty
loyalty program
Webinar: Modernizing Customer Loyalty with Wise Marketer
Tune in to hear about the ever evolving landscape of customer loyalty
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loyalty
loyalty program
Webinar: Hallmark's Digital Transformation
Discover more about Hallmark's evolution from brick and mortar to the digital age.
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Outcome-based marketing
AI/ML
Outcome-based Marketing: How AI is Redefining Success
Learn more about outcome-based marketing and how AI is revolutionizing the marketing industry.
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Loyalty
Outcome-based marketing
Outcome-based Marketing: Customer Engagement in the Age of AI
How AI is redefining the way brands build customer loyalty.
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News
Press Release
Kognitiv Amplify
Kognitiv Launches AI-Native, Outcome-Based Kognitiv Amplify
Introducing AI-native targeting and optimization for paid media channels
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Press Release
Awards
Kognitiv Earns Top Spot Among the Most Innovative Companies in Marketing Technology Globally
Kognitiv ranks no. 10 globally for its innovation in AI-native predictive customer insights and activation
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Press Release
Kognitiv Ignite
Kognitiv Launches AI-Native Kognitiv Ignite: Revolutionary Outcome-Based Customer Engagement Solution
We are excited to introduce Kognitiv Ignite - the first AI-native outcome-based personalization software
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Press Release
Kognitiv Pulse
Kognitiv Recognized in 2023 TMW 100 List of Most Innovative Companies in Marketing Technology
Kognitiv is recognized as one of the most innovative martech companies, earning a spot on the TMW 100 List .
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Press Release
Travel Technology
Kognitiv Announces Sale of Hospitality Technology Business to Valsoft Corp.
This move streamlines Kognitiv’s operations and allows us to focus on our product roadmap.
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Press Release
Technology Partner
Kognitiv Joins Braze Alloys Partner Program
Customers can now leverage both platforms for data-driven decisions made in real time.
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