With predictive customer intelligence from Kognition AI, a specialty retail client achieved:

67%

revenue lift from AI-optimized personalization

>4k

at-risk customers reactivated in just two weeks

10%

increase in annual loyalty member spend

marketer on his laptop looking at statistics

230 million

members across 28,000 stores/locations

$20 billion+

revenue impact / year

+615% ROI

from AI/ML-driven omnichannel personalization

230 million+

members across 28,000 stores/locations

$20 billion+

revenue impact / year

+615% ROI

from AI/ML-driven omnichannel personalization

Loyalty and martech solutions with AI at the core.

Powered by a proprietary Kognition AI/ML engine, Kognitiv’s platform delivers omnichannel, omniaudience 1:1 personalization at scale. With hundreds of AI/ML models, including CLV, churn, propensity, reactivation, and more, the Kognition AI/ML engine identifies the next best customer experience to deliver the results your business needs. It measures true incremental revenue uplift across channels and automatically learns and refines its algorithms in real time.

Built for transparency, the Kognition AI/ML engine is a marriage between behavioral and data science, ensuring you deliver hyper-personalized experiences across channels and touchpoints to each of your customers.

CUSTOMER LOYALTY TECHNOLOGY SOLUTIONS

Modular tech to supercharge your stack.

LOYALTY MANAGEMENT SYSTEM

Quick-to-deploy, scalable loyalty system with 200+ connectors for easy omni-channel activation.

CUSTOMER LIFECYCLE OPTIMIZATION

AI/ML-powered insights and activation to maximize customer lifetime value.

OWNED CHANNEL ACTIVATION

AI-native data activation for 1:1 personalization at scale across owned channels.

AD ACTIVATION

Outcome-based AI/ML optimization for paid display, video, social and programmatic.

Achieve hyper-personalized marketing with our AI-native platform

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Leveraging Kognitiv’s loyalty technology, yuu Rewards built a sophisticated loyalty program that handles millions of transactions, reward issuances and redemptions every day. This is all delivered in near real-time for a mobile-first consumer experience.

In close collaboration with the yuu technology team, Kognitiv supported the integration of multiple systems from point-of-sale to the Kognitiv Inspire Platform.

DFI Group, yuu Rewards

Vice President - Brand, Social & Digital Marketing

Platform Integrations

Whatever you’ve got, we work with it.

We know that you need every piece of your tech stack to work seamlessly together. We offer 200+ integrations which means that we’ll connect to the tech you’re using today and what you’ll invest in tomorrow.

Our industry trusts us. You can too.

Our AI-native customer insights and activation software earned a top spot in the TMW 100 Awards, recognizing the most innovative marketing technology companies in the world. Kognitiv placed 10th in Product Innovation and 2nd in Content & Experience!

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Kognitiv Inspire is a robust, secure, and scalable cloud-based SaaS solution that can handle large volume and variety transactions, all while prioritizing data security. Our systems are SOC I and SOC II compliant.

We're team players and proud members of the Salesforce partner ecosystem and technology and solutions member of the Braze Alloys program.

Resources.

Article

Loyalty

ROI

Loyalty Program ROI Calculator: Calculating your program’s profitability

Make sure your investment pays off with our loyalty program calculator.

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Video

Panel Discussion

Technology Partner

Staying relevant with your customers in a constantly changing environment.

Watch our panel of experts discuss the best ways to move new customers from interest to purchase.

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