Loyalty Management
Build a 1:1 relationship with your customers through flexible, customizable and versatile global technology

Loyalty Management
Build a 1:1 relationship with your customers through flexible, customizable and versatile global technology
Fast, Flexible & Global Loyalty Management
Configure your loyalty technology to manage the customized elements of your program. The Kognitiv Loyalty System helps break down business silos to meet the needs of your individual stakeholders while also managing the various complexities of your program across countries, currencies, languages and cultures.
Easily Manage Personalized Loyalty
Kognitiv’s loyalty system makes personalization easy. We embed SmartJourney® within the core of our technology, making it easy to deliver relevant and meaningful experiences at the customer’s point of need, without requiring the manual intervention of complicated tech setup.
Points Liability Management
Points liability is becoming a major concern for companies with or considering loyalty programs. Our Kognitiv Loyalty System monitors and manages liability via online tools such as reporting and configurable expiration policies to help brands and their teams make the best decisions for their companies.
Manage the Most Complex Points Structures & Rewards
The loyalty system can manage multiple national and loyalty currencies simultaneously, as well as rewards and bonuses by both transactions and interactions. For enterprise programs that span multiple countries and/or currencies, Kognitiv loyalty can support any combination of currencies, languages, markets, expiry, points and point subtypes. Customers can also transfer, pool and share points easily through householding features.
Create Emotional Connection Through Tiers & Status
Robust tiering capabilities are core to our loyalty technology, making it easy for marketers to incorporate status, preferential treatment and recognition into their loyalty programs. This enables brands to build emotional connections that keep customers engaged longer.
Benefits
- Customizable and flexible rewards awarded for transactional and interactional behaviors cultivates an elevated customer value exchange
- Simplify loyalty operations through easy platform configuration across multiple locations, currencies, customer attributes, promotions, rewards and more
- Run a points-free engagement program that leverages proven loyalty tactics, such as surprise & delight and targeted messaging
- Dynamic offer engine based on rules or machine-learning analytics that triggers the next best action to engage the customer
Related Resources
Business Transformation through Collaborative Commerce
Kognitiv’s founder and chairman Peter Schwartz joined leading Canadian business and government leaders for provocative discussions on business transformation at the BizTek Summit on Jan 21, 2021.
Shawn Pearson joins Kognitiv as President
Shawn Pearson joins Kognitiv as President effective February 1st 2021. Shawn’s impressive track-record of developing high-performance teams and, his acute understanding of the complex challenges facing global Executives, makes him a wonderful addition to our Executive Team.
Considering CRM & Loyalty For Acquiring & Growing Your Customers
Here's how CRM and loyalty work in concert to engage a broad range of consumers and develop deep relationships.
Business Transformation through Collaborative Commerce
Kognitiv’s founder and chairman Peter Schwartz joined leading Canadian business and government leaders for provocative discussions on business transformation at the BizTek Summit on Jan 21, 2021.
Shawn Pearson joins Kognitiv as President
Shawn Pearson joins Kognitiv as President effective February 1st 2021. Shawn’s impressive track-record of developing high-performance teams and, his acute understanding of the complex challenges facing global Executives, makes him a wonderful addition to our Executive Team.
Considering CRM & Loyalty For Acquiring & Growing Your Customers
Here's how CRM and loyalty work in concert to engage a broad range of consumers and develop deep relationships.