Integrated Ecosystem
Open and public integrations means seamlessly connecting your marketing and operations tools to your loyalty system
Integrated Ecosystem
Open and public integrations means seamlessly connecting your marketing and operations tools to your loyalty platform
Streamline & Optimize Your Technology
At the core of our customer loyalty solution is hundreds of published APIs and data syncs that enable a connected ecosystem which grows over time. We have strategically built industry-specific SDKs for ecosystem partners so that our platforms can integrate to multiple providers without our clients having to manage custom software.
Loyalty Open Architecture
Kognitiv’s loyalty system is built around an open architecture. Clients and partners can access full documentation and integration guides for easy startup.
Continued Innovation in Integrated Technology
Our loyalty technology was engineered from the beginning to work with a broad array of third-party vendors, systems and platforms. As a leader in loyalty technology, we continue to invest in integrations that will elevate the customer experience, including communication partners, reward providers, payment providers, POS and digital marketing.
Direct Integration – Salesforce Marketing Cloud
One of Kognitiv’s most popular standard integrations is with SalesForce Marketing Cloud. This integration enables right-time personalized messaging, goals-based promotions and loyalty automation to connect with customers at their moments of brand truth.
Continued Cumulation of Data into a 360-degree Customer View
To create holistic, data-rich profiles that enable marketers to better understand and predict customer behavior, Kognitiv’s integrations across marketing and operations technology feature consistent uptime.
Benefits
- Open API integration, featuring 200+ web services that interface directly with third-party software, POS and more at sub-second speeds
- Pre-built integrations with some of the biggest brands in marketing, including SalesForce Marketing Cloud, enable a seamless omni-channel experience
- Future-focused to integrate with emerging technologies through open and public APIs
Related Resources
5 Loyalty Program KPIs that Matter
These 5 key performance indicators help you determine the overall health of your loyalty program.
Magrabi Increases Retention
Magrabi is the largest eyewear retail group in the Middle East and North Africa. The brand had a legacy program – PRISM, a two-tier invite-only program based on spend not inclusive of all members. In order to increase retention and market share, Magrabi looked to redesign their program.
Loyalty Marketing in a Post-COVID-19 World: Insights from a Panel of Loyalty Experts
The Wise Marketer wanted to explore how customer loyalty will be impacted post-crisis when our lives return to a “new normal.”
5 Loyalty Program KPIs that Matter
These 5 key performance indicators help you determine the overall health of your loyalty program.
Magrabi Increases Retention
Magrabi is the largest eyewear retail group in the Middle East and North Africa. The brand had a legacy program – PRISM, a two-tier invite-only program based on spend not inclusive of all members. In order to increase retention and market share, Magrabi looked to redesign their program.
Loyalty Marketing in a Post-COVID-19 World: Insights from a Panel of Loyalty Experts
The Wise Marketer wanted to explore how customer loyalty will be impacted post-crisis when our lives return to a “new normal.”
