With classic long purchase cycles in their category, US Home Goods Retailer Kirkland’s wanted to keep consumers engaged to reduce churn while simultaneously growing customer base

P&G needed richer insights to understand moms’ habits, behaviors and needs globally, and combat the extremely competitive baby care landscape.

Leading Hotels of the World sought a loyalty program that could deliver the remarkably uncommon experiences that uniquely defines its brand. They needed a way to understand what those experiences might be and who they would matter most to.

Walmart Chile (Lider) had an 8-year-old loyalty program that was no longer driving value to 75%+ of its members

Magrabi is the largest eyewear retail group in the Middle East and North Africa. The brand had a legacy program – PRISM, a two-tier invite-only program based on spend not inclusive of all members. In order to increase retention and market share, Magrabi looked to redesign their program.