Project Description
4 Key Tactics to Ensure You Connect With Your Customers
4 Key Tactics to Ensure You Connect With Your Customers
4 Key Tactics to Ensure You Connect With Your Customers
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“Loyalty is more important now than ever — this is clear to us as we’re seeing how brands are handling the COVID-19 crisis. As loyalty members are often a business’ highest value customers, and the customers you most want to retain, brands are re-examining what they can be doing to reposition the role and value of their loyalty program to give their customers that extra love and support to show they’re recognized.”
– Kognitiv
Four loyalty areas discussed in the interview:
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