Loyalty Marketing in a Post-COVID-19 World: Insights from a Panel of Loyalty Experts

“More than ever, customers are looking for businesses that make a difference. Customers want to align with brands that are helping speed up the recovery and health of our communities and acknowledging that times are hard.

Many clients have asked us what they can be doing in the short term to continue relationship building with their customers during this critical time. Our advice is to get creative on how they leverage current core business assets and their loyalty program benefits.”

– Kognitiv

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